An Insight Health Employee Assistance Program (EAP) is an independent and confidential professional psychological counselling service available to employees and their immediate families, and is conducted by Registered and Intern Psychologists and Counsellors.
Why an Insight Health EAP?
Major Benefits of EAP
Insight Health EAP Services
Why an Insight Health EAP?
Local Specialists for Regional NSW & ACT
Insight Health specialises in providing services to regional NSW and the ACT. With Registered and Intern Psychologists located throughout the state we are confident in our promise to provide face-to-face counselling for emergencies within 24 hours and within five days in other circumstances. An added benefit of our regional status is our understanding of the issues and challenges faced by clients in rural and remote locations.
No Up-Front Fees
An Insight Health EAP program is billed on a fee-for-service basis, there is no up-front contract fee. If the service is not utilised there are no fees to pay.
Further, employers may tailor their Insight Health EAP program to meet their needs. For example, by specifying the number of counselling sessions covered by their program and whether the EAP service is available to employees only, or is also available to immediate family members.
Major Benefits of EAP
- Major savings in turnover costs
- Less absenteeism
- Reduced disciplinary action
- Fewer accidents
- Reduced workplace conflicts and grievances
- Improved productivity
- Improved decision making capacity by staff
- Improved staff interaction in the workplace
An EAP is aimed at assisting persons experiencing difficulties in their lives such as:
- Relationship difficulties
- Divorce and separation
- Harassment and discrimination
- Conflict
- Alcohol or drug problems
- Work related problems
- Grief and bereavement
- Financial difficulties
- Stress and fatigue
- Emotional difficulties
Insight Health EAP Services
Examples of what an Insight Health EAP may offer:
- Assessment
- Phone and face to face counselling, where face-to-face meetings are conducted in an atmosphere conducive to complete confidentiality, comfort & free from stigma
- Confidentiality
- Management support with staff issues
- Access by individuals or via a supervisor's referral
- External referrals for persons needing ongoing support or further assistance
- Promotion of EAP within your workplace such as providing phone stickers, posters and business cards to inform staff of services available and contact details
- Commitment to face-to-face contact within 24 hours for emergencies, and face-to-face contact within 5 working days for non-emergencies
- Monthly invoicing and quarterly account reporting
Additional Services
- Critical Incident De-Briefing
- On-site De-Briefing: may be delivered on an individual or group basis, and would be costed on the standard hourly rate (i.e. business or out of hours as appropriate)
- Group Stress/Trauma Counselling: Insight Workplace Training’s scheduled training program addresses stress in the workplace, alternatively, tailored training or counselling sessions are also available to address specific issues and circumstances as they arise.
